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terms and conditions

Terms and Conditions

 

Welcome to the website of INGARDEROBE.COM. 

Please Read These Terms and Conditions, as well as a Privacy Policy at the link  ingarderobe.com/en/page/privacy-policy, which is part of the terms and conditions, carefully And Make Sure That You Understand Them, Before Using our Services and registering your account. Please note that by sing the services of INGARDEROBE.COM, you agree to be bound by these terms and conditions.

All of the underlying conditions regulate your use/relationship of our website and services.


General Terms

Any order you make through the website of INGARDEROBE.COM must serve the purpose of purchasing the product only for personal use.

It is not allowed to use this website for commercial purposes by you or any other person. It is not allowed to reproduce, produce, distribute products, as well as use samples for the production of other products.

By registering on the website, you automatically agree to communicate electronically. However, you agree that any communication, including e-mail, agreement, consent, will have an equal legal force of a written agreement.

Information on this website, as well as, this Terms&Conditions and Privacy Policy can be changed, we will provide only the latest version, but It is your responsibility to get acquainted with the latest version before using our services.  So please check terms of use of website INGARDEROBE.COM, as well as the Privacy Policy.


INTELLECTUAL PROPERTY

Any content on website INGARDEROBE.COM, including design and any of its details, as well as the products on this website, is subject of intellectual property. It is not permitted to use the intellectual property of us and/or our partner companies without the appropriate written permission. The Intellectual Property is protected by Georgian and international copyright laws.

Use of any trademark, logo, sketch, or any object protected by intellectual property rights on this Website without express written consent is strictly prohibited. You May Not Use Our Trademarks Or Service Marks In Connection With Any Product Or Service In Any Way That Is Likely To Cause Confusion.


Your Account        

While registering on the website INGARDEROBE.COM, you must provide the correct information, we will not be able to verify and monitor any data, therefore only you are responsible for the accuracy of any information provided by you.

While registering on this website, you must confirm that you are an adult (18 years old), that you are familiar with the terms of use of the Website and the Services, and agree with them.

After registering on this website, you will be provided with the username and password required for each further authorization on website INGARDEROBE.COM. Authorization and use of the services on the website are not allowed by any other physical or legal parties through your account.

Only you are responsible for any visit and / or use any service provided by INGARDEROBE.COM. For security reasons, please immediately provide us with information about the use of an unauthorized person in your account or the risk of such use.

Despite the above, only you are responsible for the confidentiality of the information required for the security and authorization of your account. If your account and the services offered by us are used by an unauthorized person, we will rely on the following account and assume that the service has benefited by you.


Available payment methods

Payment on INGARDEROBE.COM can be made via any Georgian bank Visa and Mastercard,  as well as with the Bank of Georgia’s Amex card.

Please note that each of the deadlines provided in these Terms and Conditions is set by us, but Payments and Accounting Services are provided by Partner Bank(s). Accordingly, we are not responsible for any breach of the deadline by the Bank, although we will try to notify you in advance of any possible technical or other delays.

 

Product Purchase Instructions (How to buy products at our online store)

Instruction here ingarderobe.com/en/page/how-to-shop

 

Transportation / delivery of products

Transportation / delivery area: Tbilisi, Batumi.

delivering our product is free! 

Products will be delivered within 2 (two) working days from the confirmation of the order.

Delivery service is executed by the company TNT. The orders are served at the address indicated by the customer.


Online-purchased Product Return

The product can be returned:

• In case of factory defects and/or damage of products;

• In case of delivery of a different size, color and / or different product from the one indicated in the confirmed order.

If you wish to return the product on the above grounds, you must note about condition of product and your desire to return the product by filling the relevant section of your account or e-mail within 3 (three) working days from the delivery of the item. After that, our representative will contact you via e-mail. Please note that you will no longer be authorized to request a return the product after the expiration this period.

If you return the product on the above grounds, the money (invoice value of the product) will be returned within 5 (five) working days after returning the product.

Remember,

• Only the legal representative of INGARDEROBE.COM is authorized to verify the suitability to be returned product you have purchased.

• Our authorized representative will contact you during 3 (three) working days from your notification about returning a product, which either confirms the existence of the reason for the return of the product or denies it.

• Remember that the above procedures for returning a product must be completed, and the item must be returned no later than 10 (ten) working days after the delivery of the product, the products will no longer be accepted for return after the expiration this date.

Please note that the returned product(s):

• must not be used, washed or / or otherwise damaged;

• must have a trademark identification label, as well as a product sealing removable label;

• must return with the same packaging as gets a customer;

• Product must be returned with the invoice in good condition;

• Remember that in case of missing of any of these conditions / criteria, your request about returning the product will be denied.

 

It is not possible to return:

• Open products, for products with specifics which cannot be sold in the open state;

• Products purchased at a discount of 50% or more;

• Underwear, socks, towels;

• Unit part of the set (in case of suit only pants, only costume, etc.).


Online-purchased Product Exchange

Online-purchased product on the website INGARDEROBE.COM can be exchanged only in the products of the same brand - by exchanging the item of the same value, or in case of adding money with more expensive products. Products can be exchanged only in the same city where you purchased the products.


Online-purchased Products can be exchanged:

• Within 10 (ten) working days after receiving the products In case of products which is sold for an initial price. After receiving the product, you have to check the condition of the product. You have note us about your willing to exchange the product within 3 (three) working days after receiving the product, you must confirm your will (via our shopping store, or from your account on the website) and you must check whether it will be possible to change the item (including size, brand, etc.), if it is impossible to exchange the item, then the rules related to the return of the product will apply.

• within 3 (three) working days after receiving the product In case of products which is sold at a discount price up to 50%.

Remember,

• Exchange of products purchased with us is allowed only one time;

• During exchanging the product we can only offer you the products that will actually be in a particular store in a particular city;

• Only the legal representative of INGARDEROBE.COM is authorized to confirm the suitability for exchange of the product you purchased;

• During exchanging you have to bring the product to our shopping store with yourself, therefore only you are responsible for the risk of damage of the product during transportation;

• Exchange of products must meet the conditions set out below. Before exchanging the product, it will be inspected / checked, if it turns out that the item does not meet the relevant conditions, the item will not be allowed to be replaced.


Please note that the exchanged product(s):

• must not be used, washed or / or otherwise damaged;

• must have a trademark identification label, as well as a product sealing removable label;

• must return with the same packaging as gets a customer;

• Product must be returned with the invoice in good condition;

• Remember that in case of missing of any of these conditions / criteria, your request about exchanging the product will be denied.


It is not possible to exchange:

• Open products, for products with specifics which cannot be sold in the open state;

• Products purchased at a discount of 50% or more;

• Underwear, socks, towels;

• Unit part of the set (in case of suit only pants, only costume, etc.).


Order Cancellation:

The order can be canceled within 24 hours from its placement, if the products are not removed from the warehouse due to the specified delivery time.

In case of cancellation of the order, the request to return the amount paid by you will be immediately provided to the bank, which is responsible for unlocking the amount.

Please note that after confirming your order, we may find out that we have not the stock of specific products. In this case, within 24 (twenty-four) hours, the website INGARDEROBE.COM is authorized to unilaterally cancel your order, by notification which will be send to your e-mail.


Warranty

Through the website of INGARDEROBE.COM, you have the opportunity to purchase the presented products and receive our services. The same type of service is also provided at the actual shopping store, address: --------------------.


Since the trade takes place both - at the actual store and at the online store, the product you selected and saved in your electronic shopping cart before the purchase operation (before payment) can be bought by another user of the website and / or purchaser visiting the actual shopping store.


We cannot take responsibility for the fact that you, as a user of the Website, cannot purchase the desired product. Even if before the payment you have seen this product at INGARDEROBE.COM's Website, or have saved it in your electronic shopping cart.


The description of the product by INGARDEROBE.COM is carried out as thoroughly and accurately as possible. Although, we cannot guarantee that the image on your digital device screen matches the true color of the product.

If there is a mistake that reveals after the order is confirmed and which will prevent the successful completion of the order, we have the right to cancel any such order within 24 (twenty-four) hours. Despite confirming the order and / or payment is done. We will notify you about cancellation of the order by e-mail.

Applicable law

Any kind of relationship mentioned in this terms is regulated and clarified in accordance with the legislation of Georgia

Any dispute that may arise during the services provided by this website Should be solved by agreement. In case of failure to reach an agreement, the parties are entitled to apply to the courts of Georgia.

If you violate the law and harm our interests, which are not limited to the violation only  the conditions mentioned in this terms and conditions, we have the right to refuse to provide the service, cancel your account, as well as your orders and claim the full compensation for the damage.


Contacts

For any further information, questions, assistance and / or complaints, you may send as e-mail to info@ingarderobe.com, or contact our office at: (+995) 591 373 373 .

All types of notifications will be sent to you by e-mail, which you indicate during the registration on the website.

If you change your e-mail address, you must notify us in writing before making any purchases, or indicate new e-mail in your account on the website of INGARDEROBE.COM.